In the past 6 years, we have interacted with our users more than 11,000 times.

We love talking to our users and getting to know the challenges they are solving using the app. So if you have any questions or suggestion, please feel free to send us a note.

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💬 Still Have Questions?

We’ve got you covered with answers to the most common ones below.

💬 Why is the pricing changing now?

We launched S’moresUp with an introductory price of $4.99/month nearly five years ago. Since then, the app has grown significantly—thanks to your feedback and support. We've added powerful features like advanced scheduling, gamified chore modes, chore photo proof, approval workflows, multiple reminders, auto-refill rewards, and more.

To keep improving the platform, support new features, and ensure we can continue serving our community, we’re updating the subscription price to $7.99/month or $79.99/year starting July 5, 2025.

That said, anyone who subscribes before July 4 can lock in the original $4.99/month price for the next year and enjoy a loyalty bonus across both S’moresUp and IAFT.

🆓 Is S’moresUp still free?

Yes! A large portion of S’moresUp will always be free. That’s our way of giving back to the parenting community and making family management tools accessible to all.

With the Intro Pack, families can:

  • Set up a family profile
  • Create and assign chores
  • Use a shared calendar
  • Track rewards in MyWallet
  • Engage with each other on Campfire
  • Celebrate small wins with badges

Plus, new users receive a 45-day Premium trial so they can explore everything the app offers—risk-free.

💎 What do I get with S’moresUp Premium?

Premium unlocks the full SuperFamily Pack, which takes chore and reward management to the next level. It’s designed for families who want to automate responsibilities, teach life skills, and reduce the stress of daily planning.

Premium includes:

  • Advanced chore types (Rotate, Collaborate, Compete, Bonus)
  • Approval workflows and photo proof
  • Chore locking and late penalties
  • Auto-fill reward systems
  • Multiple reminders and scheduling flexibility
  • Skill badges to reinforce life lessons

With Premium, you get more structure, less mental load, and a smarter way to run your home.

🧺 What’s the difference between the Intro Pack and the Premium Pack on S’moresUp?

The Intro Pack is your core family management toolkit. It includes:

  • Chores, calendar, rewards (MyWallet), badges, and Campfire
  • A 45-day trial to explore Premium features

The Premium Pack gives you SuperFamily features, including:

  • Dynamic chore types (Rotate, Collaborate, Compete)
  • Accountability tools (proof, approval, reminders)
  • Smart reward automation and scheduling
  • Extra control for parents, more fun for kids

In short: Intro gets you started, Premium keeps your system humming.

📆 What’s happening with S’moresUp pricing?

Starting July 5, 2025, our pricing is changing:

  • Monthly plan: $7.99
  • Annual plan: $79.99

If you subscribe before July 4, you will be grandfathered in at $4.99/month or $49.99/year for as long as you stay subscribed.
And as a thank-you, you'll also receive 6 months of full access to IAFT, including the SmartFamily Pack.

🔄 What is It’s a Family Thing! (IAFT), and how does it relate to S’moresUp?

It’s a Family Thing! (IAFT) is the next evolution of S’moresUp. It was built to go beyond chores—to support your entire family system.
IAFT includes:

  • AI-powered planning and scheduling with Frankie the Hot 🐾
  • Mood tracking and the PUP Score
  • Weekly and daily family task suggestions
  • Tools that support executive functioning skills and emotional learning
  • A cleaner, faster interface with more customization

S’moresUp laid the foundation. IAFT builds on it with smart tech and deeper insight.

⚡ How is It’s a Family Thing! different from S’moresUp?

Think of IAFT as your family operating system—built to remove stress and promote balance.
What sets IAFT apart:

  • Built-in AI co-pilot (Frankie) to guide your day
  • More chore types, better flow, deeper customization
  • Smart family planning (daily tasks, weekly overviews)
  • Gamified learning of executive functioning skills
  • Tools for emotional wellness and skill growth

If S’moresUp is about routines, IAFT is about rhythm, harmony, and real-time support.

📦 What plans are available on It’s a Family Thing! (IAFT)?

IAFT offers three tiers:

🌱 Starter Pack – $4.99/month

  • Great for first-time users or families just getting organized
  • Chore basics, calendar, wallet, badges, and Campfire

🚀 SuperFamily Pack – $9.99/month

  • Adds Rotate, Compete, Collaborate chore types
  • Approval workflows, proof, bonus streaks, multiple reminders

🧠 SmartFamily Pack – $14.99/month
All of SuperFamily, plus:

  • Weekly planning, daily nudges
  • AI recommendations and schedule optimization
  • PUP Score, mood tracking, and Frankie’s personalized tips

🔗 How does my S’moresUp subscription work with IAFT?

We’ve designed a pricing bridge to make things seamless:

🟢 If you subscribe to S’moresUp at $4.99/month (before July 4):

  • Your price is locked in for as long as you stay subscribed
  • You’ll get 6 months of full IAFT access (Starter + SuperFamily + SmartFamily Packs)
  • After 6 months, you can choose your IAFT plan and we’ll help you migrate or adjust billing

🟡 If you subscribe at $7.99/month (starting July 5):

  • You’ll get 3 months of full IAFT access
  • After the trial, you can pick a plan and we’ll support the switch

No surprises—just support.

📅 When does my 3-month or 6-month IAFT access start?

Your IAFT access begins on the day you start your paid S’moresUp subscription:

  • If you subscribed at $4.99 → You get 6 months of full access to all IAFT packs
  • If you subscribed at $7.99 → You get 3 months of full access to all IAFT packs

Frankie will guide you through IAFT while you explore. You’ll have plenty of time to decide what works best for your family.

👑 What happens if I’m already a Premium subscriber?

You’re golden!

  • Your current price will not change
  • You’ll be grandfathered in at $4.99/month (or $49.99/year)
  • You’ll also receive 6 months of full IAFT access as a loyalty thank-you

No action needed—just keep doing what you’re doing and enjoy the bonus!

💳 Is there a benefit to choosing the annual plan over monthly?

Yes! The annual plan at $49.99 (before July 4) saves you around 16.5% compared to monthly payments.
Even after the price change:

  • The annual plan will be $79.99
  • It still saves you money over 12 months at $7.99/month
  • And before July 4, annual subscribers get a free 3-month upgrade to SmartFamily on IAFT

🧩 Do I need both apps?

Not at all. You can:

  • Stay on S’moresUp if it meets your needs
  • Explore IAFT with your free trial, then decide if you want to switch
  • Use both apps together during your access period

We’ve made it easy for you to try IAFT and only move when (and if) it feels right. Frankie will help you migrate when you’re ready.

🧭 Where can I see which plan is right for me?

Take the Family Fit Quiz!
Frankie will guide you through a short, playful set of questions to help:

  • Understand your routines
  • Uncover your goals
  • Recommend the best pack (Starter, SuperFamily, or SmartFamily)

👉 Take the Family Fit Quiz

📬 Still have questions?

We’re here to help anytime.
Email us at support@smoresup.com or message Frankie in the app. Whether you’re deciding on a plan, stuck on a setup step, or just want to chat—we’ve got your back.